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Yavapai College > Information Technology Services > Telephony > Multi Line

Multi-Line Telephone Features

Note: If your caller ID is incorrect (i.e. someone elses name appears on the display of the person you are calling), contact David Churchill to to correct it.

Call Forwarding:

  • Activate, first use to a new number
  • Without lifting handset...
  1. Press the FORWARD button. (You will see a flashing diamond.)
  2. Dial the NUMBER where the calls are to be forwarded.
  3. Press the FORWARD button again. (Diamond is steady.)

To forward calls to Voice Mail use the number 2099 in step 2.

Activate, subsequent uses to the same number:

  • Without lifting handset...
  • Press the FORWARD button twice. (Diamond is steady.)

Deactivate

  • Without lifting handset...
  • Press the FORWARD button once. (Diamond is gone.)

Conference / Hold

Activate Conference:

  1. Press the CONFERENCE button. (Places the first party on hold.)
  2. Dial the second NUMBER. (Announce conference.)
  3. Press the CONFERENCE button again to bring first party on line.

To add additional parties repeat procedure, up to six parties including yourself.

Activate Hold

  • Press the HOLD button. (Party is on hold.)
  • Press the HOLD button again to bring party back on line.

Last Number Redial 9 - Line Telephones

  • Lift handset...press the PHONE LINE button once.
  • Or, without lifting handset...press PHONE LINE button twice.*

*You must use the handset for the called party to hear you.

Last Number Redial 12 - Line Telephones

  • Lift handset...press PHONE LINE button once.
  • Or, without lifting handset...press PHONE LINE button twice.
  • Or, press LAST NUMBER REDIAL button.
 


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